Testimonials
Reviews and Testimonials
Jeanette C.
Worst customer service. I called because we were given a quote yesterday and we wanted to move forward with it. However when I called the guy did not even let me finish. He told me something completely different from the person yesterday. After he was done speaking, I went ahead and finished speaking because if only he had let me finished it would have answered all his questions. When I asked for his name he told me it wasn't important lol. Honestly the service caught me off guard all I could do is laugh.
Response from the owner:Jeanette, thank you for leaving your feedback. We are very sorry about the way you were treated, and we assure you that this employee has been terminated. If you are willing to give us another chance, we would be happy to service your vehicle.
enrique k
Excelente
Response from the owner:¡Gracias, Enrique!
Gary B.
Our lawn guy sent a rock through my wife’s suburban side window yesterday. Affordable Auto Glass was recommended to me by a fellow veteran. Showed up at 0930 this morning and they replaced the window and had me out of there in less than an hour. I got multiple quotes and Affordable Auto Glass beat them all by a couple hundred dollars. Highly recommend these folks, they were wonderful !
Response from the owner:Anytime, Gary! Thank you so much for leaving us your feedback!
Fatih A.
Horrible company. They made me wait for a week for window and than spent two hours at shop. Finally they said they can’t do it and I need to go somewhere else. Amateurs and dishonest
Response from the owner:Fatih: We have checked our CRM and can't find your name. If we asked you to "wait for a week", that suggests a specialty car of some type, which would require an order, and we don't have one with this name. Your last statement seems unfair for any business with zero details included in your review. Please consider an edit.
AJ
The female receptionist who answered the phone was very rude, provided false information, and then hung up on me. Very unprofessional behavior.
Response from the owner:AJ: Thank you for sharing your feedback. We take all reviews seriously and use them to better our business strategies including staff training. With no details, we are unable to use reviews such as yours. Our intake staff understands the importance of proper behavior, however will not tolerate hostility or rudeness. Please consider providing a date/time so we can listen to recordings. Thanks in advance.
Shahzad M.
Response from the owner:Thank you for five stars, Shahzad!
Patrick J.
I'm a True Believer! Met the technician Carlos and he did a fantastic job, very professional and I will help spread the word about your company! Thanks Again Patrick
Response from the owner:Happy to hear it! Thank you, Patrick!
Scherrel J.
Great service , fast work, Incredible customer service care. I love it I brought a company van there to replace a windshield and, they had it in stock. When the guy told me the price my boss was like go for it. Now we will bring our business and personal vehicle there as well.
Response from the owner:Thank you so much, Scherrel!
Elizabeth S.
This place never disappoints! I have had small chips fixed, and today it was time for a new windshield! In and out quickly, personable and helpful staff always make things easier.
Thank you again!
Thank you again!
Response from the owner:Thank you so much, Elizabeth!
Yinka A.
Response from the owner:Thank you for five stars!
